Shipping Policy

At Zatoleza, we prioritize speed and transparency in fulfilling your orders. Once your purchase is confirmed, our team begins processing it within 1–2 business days to ensure your items are packed securely and ready for dispatch.

Our average shipping time ranges from 4 to 7 business days, depending on the delivery destination and shipping conditions. Please note that delays caused by weather, customs clearance, or carrier issues may occasionally occur, and we appreciate your patience during such situations.

We partner with major logistics providers to ensure safe and efficient delivery. The shipping method is selected based on your location, package size, and the delivery option you choose at checkout.

Once your order ships, you will receive a tracking number via email, along with a link to follow your package through the carrier’s system or via our tracking page on Zatoleza.

We offer free standard shipping on most orders. However, international customers should be aware that customs duties or import taxes may apply depending on their country’s regulations. These charges are not included in our shipping fee and are the customer’s responsibility.

Our delivery network extends to over 100 countries worldwide, but we may be unable to ship to certain remote or restricted regions. If you’re unsure whether we can deliver to your address, feel free to reach out to us before placing your order.

Please also be advised that certain items may have shipping restrictions based on international regulations. In such cases, we will notify you and provide suitable alternatives or options for refund.

For questions or assistance regarding your delivery, we’re here to help. Our customer service team is committed to making sure your order reaches you as smoothly as possible.

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